Customer Intelligence - Search Videos

Who Should Own Your Customer Intelligence?

YouTubeOmni Talk Retail

Who Should Own Your Customer Intelligence?

Shelley Huff believes every retailer and brand will face the same critical question over the next decade: who should own the customer intelligence layer? Chris Walton and Shelley discuss the benefits of leveraging Amazon's technology, the risks of surrendering customer relationships to third-party platforms, and why retailers need to carefully ...

2 views3 weeks ago

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