Klarna's CEO on how AI will affect jobs
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YouTubeThe Economist
Klarna's CEO on how AI will affect jobs
The boss of buy-now, pay-later provider Klarna recently admitted he went too far using AI to cut customer service roles and was rehiring people. In an interview with our business affairs editor, Rachana Shanbhogue, he explains why he still expects AI to have a significant impact on jobs in the years ahead
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