NielsenIQ (NIQ) has expanded its Omnishopper panel with 250,000 panelists for more consumer behavior and insights. NIQ's Omnishopper solution draws from nmore than 8 billion consumer purchases, ...

SurveyMonkey, providers of a platform for surveys and forms, has updated its market research solutions to help conduct more advanced research with greater speed, flexibility, and customization. The ...

Zoho Cofounder and CEO Sridhar Vembu surprised many with his announcement to step down as CEO to become the company's Chief Scientist. But when taking a closer look, was this really a big surprise?

In the ever-evolving landscape of banking customer service, the contact center plays an increasingly important role in deposit retention and customer loyalty. Understanding and optimizing key ...

Retail Customer Experience Index offers a detailed evaluation of how leading retailers are adapting to meet evolving customer expectations in today's increasingly digital shopping environment. This ...

Sales and marketing teams have worked in silos for so long that their processes, goals, and tools have become completely disconnected.

Combination creates integrated opinion research, advocacy, analytics, and media buying solutions across public affairs, nonprofit, and regulated sectors.

For years, robocall bad actors have targeted businesses with sophisticated schemes to steal customers’ financial and personal information. Even the most prominent brands are not immune. Amazon has ...

Exclaimer, a provider of email signature management solutions, has integrated with Chili Piper, a demand conversion platform, allowing Exclaimer users to simplify meeting scheduling to help improve ...

This last factor, the growth of the machine translation market, is significant. Market Research Future valued the technology at $1.9 billion in 2023 and expects it to reach $3.9 billion this year and ...

It’s hard to be catchy and businessy at the same time. I hope in time you will learn to forgive me. But for real, you probably are chipping through your 2025 plans, and I’ll bet most of you have some ...

SundaySky's new capabilities empower marketing, customer service, and customer experience teams to create and scale videos across the customer journey in a unified solution.