A new report from the American Customer Satisfaction Index offered some insight on how fast-food and full-service brands ...

It's summer vacay time, but you might not be as happy with the travel experience as you were last year.  According to the ...

Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, with customer satisfaction being a significant factor in where they go.

It hasn’t been an easy year for the fast food industry, but a familiar name is once again first when it comes to happy ...

The popular restaurant chain claimed the top spot over other fast-food eateries, according to data in a new study.

Customer satisfaction among quick-service (aka fast-food) restaurants remained unchanged from last year, holding steady with an ACSI score of 79, according to the report. Some chains did better than ...

Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, with customer satisfaction being a significant factor in where they go.

Since its widespread launch in 2019, 5G home internet has become a staple in many urban homes and a viable solution for rural connectivity. While I generally tout a "fiber-first" mindset when ...

McDonald's placed lowest in customer service survey McDonald’s earned the worst ACSI score (70), but ACSI analysts believe ...

Save on everything with a Sam’s Club membership — now on sale for just $25 The American Customer Satisfaction Index has released the latest scores for customer satisfaction at supermarkets ...