Active listening training empowers call center agents to boost FCR and CSAT, reduce repeat calls, and deliver empathetic, ...

DC's 911 call center is looking for ways to improve after past criticism. More Than 6K Arrested in FL Operation Marjorie ...

Some clients were as expected: in it purely for the thrill, the fantasy and anonymity. Others were looking for something else ...

Researchers at George Mason University (GMU) are collaborating with Fairfax County’s Department of Public Safety Communications to develop an AI–powered training system for 9-1-1 operators. The system ...

The Neon app pays 15 to 30 cents per minute to record phone calls. The recordings are to be sold on for AI training. “Neon -Money Talks” is currently the fourth most installed application on iPhones ...

Free to iPhone owners via Apple's App Store and Android users at the Google Play Store, a new program called Neon - Money Talks will pay you for certain phone conversations that you share with the ...

Kim Kardashian, who is known to be a fitness enthusiast, revealed everything about her workout routine to Vogue magazine. The successful reality star and entrepreneur, who is now extending her brand ...

An icon of a desk calendar. An icon of a circle with a diagonal line across. An icon of a block arrow pointing to the right. An icon of a paper envelope. An icon of the Facebook "f" mark. An icon of ...

Schools and companies are teaching Gen Z how to talk on the phone because young people lack the confidence to make professional calls. "Telephobia", or an anxiety around making and receiving phone ...

The Professor Isa Pantami Foundation (PIP Foundation) has announced the launch of its third training programme, offering free training in phone repair and artificial intelligence (AI) to over 10,000 ...

The Professor Isa Pantami Foundation (PIP Foundation) has announced the launch of its third training programme, offering free training in phone repair and artificial intelligence (AI) to over 10,000 ...

In a period when the job market is tightening and young people are desperately searching for meaningful opportunities, the Pantami Foundation has introduced a fresh ray of hope. The foundation has ...