With the Southwest Performance Business' 9,000 anniversary bonus points, Wi-Fi credits and superior priority boarding passes, ...

Southwest Airlines has decided to trade in its friendly customer service for a scummy, fee-riddled experience that mirrors ...

Southwest Airlines, known for free bags and open seating, is overhauling policies, leaving loyalists questioning if it’s ...

Southwest has made major changes to its policies in recent months, including the most recent of charging for checked bags.

It's a major change for the airline, which has long prided itself on offering free checked bags as a key part of its customer ...

Southwest Airlines follows different a boarding process from most major airlines, so you may wonder what it means when you ...

I remember crying the first night of boarding school when my mother left. My roommate was crying as well. That was actually how we first bonded. Even though we were complete strangers, we were ...

American Airlines believes that starting boarding five minutes earlier will relieve congestion around the gate and on the aerobridge and make the process more efficient than it is today. Starting May ...

The most important thing this code indicates is that you’ll need to prepare for an additional step in the airport security and boarding process. The “SSSS” you may see on an airline boarding ...

The program is designed to give staff more visibility into the boarding process, American Airlines said, and to help ensure passengers board with their assigned group. That can be a particular ...

While the boarding process will last longer than customers ... also being closely watched for boarding changes. Dallas-based Southwest Airlines is preparing to switch away from open seating ...