With the Southwest Performance Business' 9,000 anniversary bonus points, Wi-Fi credits and superior priority boarding passes, ...

Southwest Airlines has decided to trade in its friendly customer service for a scummy, fee-riddled experience that mirrors ...

It’s not a lock that Wall Street’s preferred plan to increase revenues with new fees will work for the airline.

A Donnybrook in Denver between two airlines...to see who sucks more.

Southwest announced this week that it will add a new "Basic" fare and start charging a baggage fee on May 28, marking a shift from its long-standing policy of allowing two free checked bags. This is ...

Southwest Airlines made big changes and there's been fallout from customers and staff. Here's what it means for travelers and ...

Southwest will start charging customers to check bags, launch basic economy tickets in a bid to drive up revenue.

Southwest Airlines Co. (NYSE: LUV) is making significant changes to enhance customer experience and expand its market reach.

It's the end of a popular perk for travelers. Southwest Airlines announced it will start charging customers a fee to check bags for flights booked on May 28 or later.

Air-industry insiders weigh in on what the move, along with other new announcements from Southwest, will mean for travelers.

Southwest on Tuesday announced it would its famed free checked bag policy in May, and customers of the airline are not happy about the change.