There's nothing wrong with being nice, but sometimes it's at the nice person's expense. Worse, it's also at the expense of genuine friendshisp or relationships they can build.

Most professionals think overcommitment is a time management problem. In fact, it’s mostly a social and communication problem.

If you want something done, ask a busy person. The old saying rings true, but it also spells doom for that busy person. When you develop a reputation for being responsive and generous, an ...

That familiar knot in your stomach appears again. Someone just asked you to take on another project, attend another event, or do another favor. Your mind screams “no,” but your mouth betrays you with ...

For many of us, our days are filled with nonstop invitations, invites and offers, and it’s easy to get sucked into saying yes or feeling guilty for saying no. That all becomes easier with this ...