Infosys (NSE: INFY) (BSE: INFY) (NYSE: INFY), a global leader in next-generation digital services and consulting, today ...

UPSTACK, a full-service technology brokerage, has acquired Breakwater Cloud Advisors, a Vancouver, Wash.-based CX consulting ...

Autonomous Customer Intelligence will use agents to construct data products, detect signals, interpret context, and respond ...

NTT DATA and AWS team up for AI-powered CX solutions By Staff Writer, ITWebJohannesburg, 07 Oct 2025NTT DATA has signed a strategic collaboration agreement with AWS to deliver AI-powered contact ...

Relevance, delivering best-in-class AI-search and generative experiences that maximize business outcomes at every ...

At the recent Genesys Xperience, CEO Tony Bates laid out the evolution of AI for his firm's home ground, from perception to ...

News from the week beginning 22nd September includes items from @Anybotics, @zoho, @planful, and @ThomsonReuters ...

At the Genesys Xperience convention in Nashville, Tennessee, Enterprise Times’s sat down with Peter Graf, SVP Strategy at ...

CEO Justin Catlett and VP of Sales Ray Napoletano will highlight lessons from years of Metaswitch deployments and explore strategies for growth with cloud-native CX Their participation underscores ...

A hazy cloud that emerged over the active volcano was the result of high winds rather than a new eruption. By Amy Graff and Soumya Karlamangla On the morning of May 18, 1980, the most destructive ...

Sabio Group, an expert services partner specialising in AI-powered customer experience (CX) transformation, has delivered exceptional results for ESP Group, demonstrating the tangible business value ...

New York Liberty player Natasha Cloud unleashed a torrent of racially-charged posts on X Friday after the identity of the suspected assassination of Charlie Kirk was revealed in Utah. Utah Gov.