To contact Apple Support, call 1-800-275-2273 or head to their main support website, support.apple.com.

In an age of social distancing, customer service may be the biggest challenge for companies seeking to create warm, fuzzy, ...

Facebook Inc said on Monday it would buy customer service startup Kustomer, as the world's largest social network adds tools to attract more sellers to its platforms.

In addition to the new agents, Zendesk is also rolling out new analytics capabilities, intended to help administrators better understand instances in which an agent makes a mistake. These capabilities ...

As part of his initial data strategy, Fleites created a modern data lake in the Amazon Web Services (AWS) cloud and developed the first use cases for machine learning.

Just before the holiday rush comes to a head, Nintendo of America will reportedly start outsourcing its customer service support in October. However, the company disputes that it's doing anything but ...

That is just a three-year window, and you may expect that high-profile firms like those on the 500 list may value the traditional human touch — and pay for it — more so than less deep-pocketed ...

AI agents are revolutionizing the service industry by boosting efficiency, cutting costs, and improving customer satisfaction.

Destiny 2: The Final Shape introduced Prismatic, and with it came a wealth of new Fragments including the Facet of Grace. This particular Fragment is especially useful, as it focuses on Kinetic weapon ...

Fintech company Klarna, known for its “buy now, pay later” services, is going back on its decision to replace human workers with Artificial Intelligence (AI). The company has previously claimed that ...