Cellcom's CEO confirmed that a cyber incident is the cause of the outage that began May 14 and has left customers without ...

Cellcom has been posting periodic updates on its Facebook page since the outage began. Thousands of customers have expressed ...

Sunday was the fourth day in a row of Cellcom outages and many still couldn't make calls or text, customers are still waiting ...

Cellcom's network disruption enters day five as customers find temporary solutions. Some are switching providers while others show support for the local company during the outage.

Cellcom's CEO confirmed that a cyber incident ... "We know this disruption has caused frustration and, for some, real hardship — and for that, I am truly sorry," Riordan wrote.

Maria Nelson recommends crisis communication -- when a company is taken out of its normal course of business and needs help getting the message out to the public. She said proactive and frequent ...

The ongoing Cellcom service outage, which has impacted residents, schools and businesses, began sometime on the night of May ...

(WBAY) - WBAY is a Cellcom customer, and we’ve been navigating ... all of your emails and Facebook messages sharing your frustration about Cellcom’s lack of transparency.

The deafening silence by Cellcom is something communication agencies say fuels customer frustration. "This is going to hurt them," Compass Communications owner Megan Mulholland said. She said says ...