Voiso, a global provider of AI-powered contact center solutions, today announced the launch of its Unit Configuration for ...

Many readers ask me about medical billing from home, so today I've done the research to help you understand exactly what ...

While the journey is not without challenges, the rewards—enhanced revenue alignment, deeper product insight and better ...

SaaS companies have claimed to put the customer first, but when you look at how software is bought, sold, and billed today, ...

Manny Medina, previously best-known as the founder of sales automation startup Outreach ($4.4 billion valuation), has wowed ...

Korek Telecom, a leading telecom operator in the Kurdish part of the Republic of Iraq, has started running ESKADENIA's Billing & Customer Relationship Management System (ESKADENIA BCRM) in Erbil. This ...

Utility promises educational materials after customers express concerns about daily demand charge based on peak 15-minute energy usage approved by state regulators On Friday, the utility said they ...

NV Energy responds to customer feedback on billing changes, promising educational materials about new daily demand charge starting spring 2025. Six more houses collapsed into the sea in the Outer ...

The city of Manhattan will implement new utility billing software to modernize customer service and streamline operations. City commissioners on Tuesday unanimously approved a contract with Spry Point ...

Fort Collins won a lawsuit against Open International, a utility billing software company, for fraudulently inducing the city into a contract. A judge ordered Open International to pay the city of ...