Just before the holiday rush comes to a head, Nintendo of America will reportedly start outsourcing its customer service support in October. However, the company disputes that it's doing anything but ...

Currys continues to invest in the roll-out of Electronic Shelf Edge Labels (ESEL) in its stores across the UK and Ireland, in partnership with Solum and Vestcom. The UK&I’s leading omnichannel ...

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or ...

Smarsh has launched an AI-enabled experience on Smarsh Central, its award-winning digital support platform, for a select group of customers and partners. Powered by Agentforce, this innovation will be ...

Currys shares soared on Thursday as the retailer defied gloom on the High Street with strong air conditioning and AI computing sales over the summer. The electricals retailer, which has more than 700 ...

Salesforce CEO Marc Benioff has confirmed a major restructuring of the company’s workforce, cutting 4,000 support staff as artificial intelligence takes on a larger share of customer-facing operations ...

SI Imaging Services' SpaceEye-T satellite view of Dubai, United Arab Emirates. Credit: Satrec Initiative via SI imaging Services SAN FRANCISCO — South Korea’s SI Imaging Services announced a contract ...

Hardware Best Buy's fighting Prime Day early with its latest sale, these are the deals I'd grab today (and three I'd avoid) Games Get the perfect gaming chair at Curry's with the best selling ADX ...

(RTTNews) - Amazon.com Inc. (AMZN) said on Wednesday that its Amazon Web Services or AWS had signed a new five year agreement with BT Group Plc (BT-A.L) to speed up its cloud transformation and ...

In hindsight I’ll say: I always thought going crazy would be more exciting—roaming the street in a bathrobe, shouting at fruit. Instead I spent a weary season of my life saying representative.

The rise of online and DIY will writing has transformed how people plan for the future. But experts are warning not all of these services are created equal when it comes to customer service and value ...

Fintech company Klarna, known for its “buy now, pay later” services, is going back on its decision to replace human workers with Artificial Intelligence (AI). The company has previously claimed that ...