That's why customer lifetime value (CLV) has become a strategic priority for high-performing businesses. And with AI-driven ...
Churn management is an essential element of maintaining any business, but it is especially critical at a time of economic uncertainty. While it should be top of mind for any revenue leader, it is ...
Cable and telecom companies have a rich history of customer service horror stories, but one area where they often excel despite famously poor customer care is reducing turnover, or churn. Healthcare ...
Sonar, a leading provider of BSS/OSS solutions for broadband providers, is proud to announce the launch of Sonar Retain, a ...
Since launching a year ago, Wishpond has added over 500 new Propel IQ customers, which is generating higher gross margins and has shown up to 40% lower customer churn rate than the Company's previous ...
The term customer churn is widely used in the business world to describe the loss of customers or clients over a certain period of time. In the context of the health industry, it refers to the number ...
Oracle's quarterly CX release keeps analysts on our toes - and this quarter was no exception (Oracle Live: Quarterly Update on Innovations for Advertising and CX.- May 2021) With Oracle's May 2021 ...
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