The rise of AI in South-east Asia presents transformative opportunities and challenges for nations and workers. Read more at ...

THE IT and Business Process Association of the Philippines (Ibpap) has criticized the Department of Labor and Employment ...

You shouldn’t bite the hand that feeds you.To those not familiar with the idiom, it is essentially advice against provoking ...

Senator Camille Villar, the youngest senator of the 20th Congress, has recently filed a bill seeking stronger protection for ...

Since 2023, Teleperformance has been widely adopting AI across internal and client operations—how is the company keeping its ...

Startek®, a digital-first global customer experience (CX) solutions provider, announced that Startek India has been named among India's Best Workplaces for Women 2025: Top 10 (Large) by Great Place To ...

Senator Raffy Tulfo on Wednesday urged the filing of cases against business process outsourcing (BPO) companies in Cebu that ...

Six more business process outsourcing (BPO) companies in Central Visayas are set to undergo inspection by the Department of ...

A boss at an American-owned call center allegedly locked the doors and forced staff to work through an earthquake that killed ...

Thrilled to announce that Activ8 Asia has been certified as a Great Place to Work® for the second consecutive year. This isn’t about a logo on our wall — it’s about the people who make Activ8 Asia a ...

The Department of Labor and Employment (Dole) is being asked to investigate alleged safety violations by business process ...

The Gabriela Women’s Party, principal author of the Occupational Safety and Health (OSH) Law, slammed BPO companies in Cebu ...