The company’s approach to virtual agents involves a flexible “bring your own language model” (BYOLM) strategy through ...

The upgraded Zoom Virtual Agent is built to meet the rising demand for fast, accurate, and seamless self-service across channels. In 2025, 85% of customer service leaders plan to explore or pilot ...

Bengaluru: As AI reshapes pricing power, Cognizant CFO Jatin Dalal told analysts that within three to five years, pricing ...

Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to ...

Breakthrough results from early adopters and 18 top-rated KPIs drive Innovaccer to the forefront of payer AI transformation ...

Zoom CX solutions deliver smarter self-service and AI-first tools for customers and contact center supervisors. June 10, 2025 --  Today, Zoom announced a major advancement for its customer experience ...

NWN CEO Jim Sullivan says the solution provider is offering a full stack of GenAI-powered managed services with intelligent ...

Chen Xin, Chief Executive Officer of BGM, commented, "We believe the future of AI lies in multi-agent collaboration—across both virtual and physical domains, and into deep vertical applications.

New research reveals that our extinct Neanderthal relatives were surprisingly savvy navigators who used rivers to zip across ...

CHENGDU, China, May 28, 2025 /PRNewswire/ -- BGM Group Ltd. (the "Company" or BGM) (NASDAQ: BGM) today announced that it has entered into definitive transaction agreements with the existing ...