The policy, approved this week, introduces a tiered fee system for non-emergent EMS calls such as lift assists with no injuries or routine patient transports that don't require urgent care.

After nine people died in an assisted living facility, IAFF officials said Fall River didn't have enough firefighters on duty ...

As state and local authorities probe Sunday's deadly fire at a Fall River assisted living facility, a firefighter’s union is ...

River will hire up to 20 more firefighters and offer more overtime to increase the number of crew members working each shift ...

Complainant screaming that there is fire, and alarms sounding. Unable to figure out exactly what was going on,” the dispatcher said.

Finding safe, supportive and dignified care for a loved one can be quite challenging. WBZ-TV's Samantha Chaney reports.

Displaced residents and relatives say, despite substandard conditions, it was a place where people from difficult circumstances found each other.

Nine people died and dozens were displaced by the fire at the Gabriel House assisted living facility.

The Massachusetts assisted-living facility where a fatal fire killed nine people was caring for dozens of aging residents ...

Bristol County District Attorney Thomas Quinn, III released the identity of another victim in the deadly Fall River assisted ...