A Southwest Airlines customer checks a bag in Chicago's Midway International Airport. Beginning on May 28, Southwest will no ...

If you fly Southwest Airlines, Rapid Rewards A-list preferred members and customers traveling on Business Select fares will still get two free checked bags. The Richmond County School System has ...

Southwest is nixing free checked bags, except for those with elite status or its credit card. It could be a strategic push ...

Frontier is offering a "divorce your old airline" deal after Southwest ends its longstanding "bags fly free" policy.

Southwest recently announced plans to adjust award prices to make them more "variable." While Southwest did not respon ...

Southwest Airlines' policy changes test brand loyalty—experts discuss the impact on customer trust and business strategy in ...

Southwest Airlines is undergoing a major transformation, marked by a significant shift in its fare categories and customer ...

Southwest Airlines is making sweeping changes to its ticket types and the benefits you'll get with each fare, including the end to Wanna Get Away.