The Top Countries Powering The Outsourcing Industry

The Philippines has become the world’s premier hub for outsourcing, long celebrated for its excellence in customer service ...

Colorado Springs seeks partners for future uses of Meadows Park Community Center

Meadows Park Community Center will close its doors on Friday, but efforts are underway to find options that might help Colorado Springs reopen the doors with new operators. Mayor Yemi Mobolade ...

Colorado Springs is looking for partners to help reopen Meadows Park Community Center

Meadows Park Community Center will close its doors Friday, but efforts are underway to find options that might help Colorado Springs reopen the center. Mayor Yemi Mobolade announced in September that ...
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U.S. Organizations Expand Defenses Through Managed Security Operations Center Services

U.S. organizations strengthen cybersecurity by adopting managed security operations center services for 24/7 protection.

How the world’s largest call center operator is blending artificial intelligence with emotional intelligence

Since 2023, Teleperformance has been widely adopting AI across internal and client operations—how is the company keeping its ...

The Tipping Point: How AI Is Quietly Changing The Outsourcing Industry

The question isn't whether agentic AI will transform outsourcing—it's whether organizations will proactively shape this ...