The Central Bank of Nigeria has announced new rules for banks and other financial institutions on how to handle failed ...

KCB Bank Uganda just wrapped up their annual Customer Service Week by transforming its 15 branches nationwide into hubs of ...

According to lots of customer complaints on social media, forums, and online reviews, these grocery store chains have the ...

Union City, NJ / / September 29, 2025 / NJLocalInfo.com Key Takeaways: Online directories provide a fast, centralized way for homeowners to find and compare local roofing and siding contractors in New ...

In 2024, BASF Coatings, excluding the decorative paints business we already divested, generated sales of EUR 3.8 billion, around EUR 1 billion in surface treatment under the Chemetall brand, around ...

Earlier today, Byrna released results for its fiscal third quarter ended August 31, 2025. A copy of the press release is available on the company's website. Before turning the call over to Bryan Ganz, ...

A new restaurant in Baltimore County is serving up African, Caribbean and American cuisine that all goes toward supporting an important cause.

Manor Works Painting, a family-owned residential painting company serving Northern Virginia since 1998, today announced that it had received a growing number of highly positive customer reviews. The ...

Half of consumers are concerned that AI will impede their ability to connect to a human, according to Qualtrics XM Institute.

Is AI making your vacation more expensive?

With the arrival of AI, the human headcount in the contact center—including people who might otherwise answer a call and talk ...

Generative AI and always-on customer experiences are reshaping brand loyalty• Consumers’ expectations jumped 30% this year, ...