An analysis of customer satisfaction scores by digital marketing firm Click Intelligence showed American is the world’s most ...

A new analysis identifying airlines with the worst customer satisfaction worldwide has placed American Airlines at the top of ...

Southwest Airlines now offers free Wi-Fi for Rapid Rewards members on all flights, joining JetBlue and Delta in expanding ...

Travelling across the US, whether for business or leisure, starts with one crucial decision: choosing the right airline. That ...

Airline loyalty has limits. A new global ranking sizes up which carriers leave flyers the most frustrated and why, without ...

While Southwest is ditching open seating, it's adding bigger overhead bins, extra legroom in some seats and more as it ...

A new study has crowned one airline as the "most hated." They compared airlines customer satisfaction worldwide and one ...

A look at why first class will almost certainly come to Southwest Airlines, and what this means for the struggling carrier.

A study of the nation's fifty largest airports placed Denver International in the bottom ten for passenger complaints.

Frontier Airlines will halt operations at Palm Springs International Airport at the end of next month, citing market demand.