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In many facets of life, patience is needed to achieve success. Creating wealth is no different. You are not going to get rich ...

USA Cabinet Store, a kitchen and bath remodeling service provider serving the greater Washington DC metropolitan area, announces the expansion of its virtual design consultation services alongside the ...

In an age of social distancing, customer service may be the biggest challenge for companies seeking to create warm, fuzzy, ...

Facebook Inc said on Monday it would buy customer service startup Kustomer, as the world's largest social network adds tools to attract more sellers to its platforms.

In addition to the new agents, Zendesk is also rolling out new analytics capabilities, intended to help administrators better understand instances in which an agent makes a mistake. These capabilities ...

As part of his initial data strategy, Fleites created a modern data lake in the Amazon Web Services (AWS) cloud and developed the first use cases for machine learning.