Discord has informed users that a data breach occurred at a third-party vendor that has resulted in the exposure of about ...

Here are the core strategies I’ve used as a founder and CEO to build and maintain an award-winning service at scale — an ...

Consistent products and services are the top driver of trust at 59% of consumers, followed by help from real people at 56%, ...

What is the best customer service AI agent platform for ecommerce in 2025? Text.com is the best platform for ecommerce in ...

In the wave of digitalization, intelligent customer service systems have become key tools for enterprises to enhance service efficiency and optimize customer experience. For small and medium ...

Discord warns of a data breach to one of its third-party customer support teams that may involve Discord users' personal data ...

Nintendo of America has made the decision to outsource its customer support services, resulting in hundreds of contractors losing their jobs amid concerns Nintendo’s customer support will suffer as ...

Discord's user data was compromised in a third-party service hack, affecting a small number of users. The breach involved ...

The Department of Homeland Security (DHS) celebrated major recognition at the 8th Annual Service to the Citizen Awards, ...

Discord has revealed a hack on a third-party customer service provider, compromising limited user data including names, emails, and even some governme ...