Cisco Systems Inc. today announced its 8223 routing system, powered by its new Silicon One P200 chip — a new network system ...

Cisco Systems recently launched its Silicon One P200 chip and 8223 routing system, engineered to connect large-scale AI data ...

Bullish option flow detected in Cisco (CSCO) with 67,087 calls trading, 2x expected, and implied vol increasing over 2 points to 27.81%. Nov-25 75 ...

Webex is a web-conferencing tool that you can use for group video or audio meetings with a broader suite of tools for ...

Recent developments suggest that investor sentiment around AI could soon shift from unbridled optimism to a more critical ...

In 2025, Katsoudas' lifelong employment with Cisco feels like a rarity. Yet, up until the '90s, it had been common to spend ...

Amazon.com Inc on Tuesday announced voice recognition as part of a suite of call-center services for businesses, as the company sees growing demand for its cloud tools during the coronavirus pandemic.

A U.S. judge on Monday ordered Cisco Systems Inc to pay $1.9 billion to a Virginia company that accused it of copying its cybersecurity patents.

Cloud communications provider Dialpad has launched an agentic AI platform that will help businesses and channel partners ...

The Salesforce tool, the company insists, is unique because it’s “conversation-first,” and “agent-first.” Essentially the idea is to dump the “ticket” system, and allow someone to make an IT help ...

Effective call center coaching techniques will turn call center QA insights into action, boosting agent performance, FCR, and CSAT, while elevating customer experience.

Chief People Officer Kelly Jones shares how the tech leader, No. 5 on the Fortune 100 Best Companies to Work For Europe, is ...