Chatbots should be built with enough resilience to deal with difficult emotional situations, researchers said.

There's been a lot of conversation and consternation about artificial intelligence and its role in our society. Can a chatbot diagnose what's ailing you or considering medical ethics? Can it be ...

Rufus does have issues (it struggles with nuance), and I still use Amazon's search bar to shop. However, it's a great option ...

Ever since generative AI chatbots have come into existence, they have been a rage. No matter how many safety concerns have ...

Learn the value of AI transformation and how three Microsoft AI platforms, including Microsoft Copilot, boost productivity in this Microsoft Cloud blog.

ChatGPT dominates global workplaces with 75.9% adoption, but US growth slows as security fears and company restrictions impact AI integration.

The CMGI of the state General Administration department signed the memorandum of understanding (MoU) on behalf of the Odisha ...

Chatbots are one way to automate customer service. Many phone systems use voice-enabled ... consider their uses thoughtfully ...

The Bot Talent internal competition has demonstrated the creativity of BBVA employees to come up with innovative and secure ...

Agentic AI promises automation and efficiency breakthroughs for fast, convenient, and cost-effective CX with AI agents.

Up to this date, Apple has been working on enhancing its capabilities in artificial intelligence, but has yet to release an AI powered chatbot. Siri is the main voice of Apple, and they are focusing ...

AI chatbots are raising some concerns as they're appearing in more kid-friendly apps. There's limited research on their ...