Chatbots are one way to automate customer service. Many phone systems use voice-enabled ... consider their uses thoughtfully ...

Seemingly every week, a large company in an old, regulated industry is taking the cover off an artificial intelligence ...

AI chatbots are raising some concerns as they're appearing in more kid-friendly apps. There's limited research on their ...

He’d been consulting a chatbot on his days off from treatment, and apparently it h ad anticipated my advice. “Did he?” I answered, a little taken aback. I was about to resume our therapy ...