The startup analyzes calls, messages and CRM data to identify effective sales techniques and turn them into playbooks for AI agents.

As AI agents become more autonomous, legacy CRM vendors face growing pressure to modernize platform architecture and ...

Creatio Inc. today introduced what it calls a major update to its customer relationship management and workflow platform that ...

Creatio 10x adds personal AI agents, centralized governance, and automation tools for sales, marketing, and customer service.

BOSTON--(BUSINESS WIRE)--Klaviyo (NYSE: KVYO), the autonomous B2C CRM, today announced the launch of Custom Skills for Customer Agent, a major update that gives brands the ability to extend their AI ...

Building a customer relationship management (CRM) system no longer requires deep technical expertise or a substantial budget. AI Master demonstrates how Softr’s AI Co-Builder allows you to create a ...

As AI agents gain autonomy inside CRM platforms, cybercriminals are exploiting hidden security risks to turn trusted CX automation into a silent gateway for customer data theft.

Tencent Cloud, the cloud business of global technology company Tencent, today announced a major enhancement to its Agent ...

Despite widespread hype for AI agents as the future of work, adoption remains low, primarily due to behavioral barriers; ...