According to the Better Business Bureau's Houston office, complaints about the company date back to March 2019 and continue through 2025.

Buc-ee's receives an "F" rating from the Better Business Bureau after dozens of unresolved customer complaints about service, pricing, and product issues.

Buc-ee's received a shocking "F" rating from the Better Business Bureau, despite a massive cult following and aggressive expansion plans across 11 states nationwide.

The BBB gave Buc-ee's its lowest possible grade over unanswered complaints about food, returns, and customer service. Two Louisiana locations are still on the way.

If you asked 10 random people on the street where they would go to file a complaint about a business, responses would include the FTC, their state Attorney General, or another federal or state ...