With enterprises looking to achieve cost savings as their top priority in managing their IT systems, the IT help desk market is getting commoditized very fast, leaving little room for any disruptive ...

Zoho Desk is a great choice for growing companies that need to keep their customers happy. A long list of features and a very friendly price are marred only by the learning curve required to get ...

AUSTIN, Texas & PLEASANTON, Calif.--(BUSINESS WIRE)--Zoho today announced it has entered into an agreement with Spiceworks to provide Zoho Assist, its free, online remote support application, to the ...

Here’s a breakdown of Zoho CRM’s pricing tiers in India (billed annually, per user): Essentials like mass email, workflows, cadences, sales forecasting, and Office 365 integration. Adds advanced tools ...

As an analyst, I am a generalist — you almost must be unless you’re Paul Greenberg, who captures and manages a hellacious amount of data about nearly every company in the space. Hat’s off to my buddy ...

Zoho Desk's new version offers one-of-a-kind Blended Conversations feature, combining human-driven conversation and machine-intelligence conversational services. New user interface offers greater ...