A former Amazon employee who taught a business writing course to thousands of fellow employees shares her tips for better ...

Many email marketers consider the subject line to be the single most important factor in an email campaign’s success. I’m not sure I would go quite that far, but it is a key factor in whether your ...

Every small business relies on email lists to find new customers and to sell to the already existing ones. They use a site builder to build their landing page and get a lot of sign-ups from new and ...

We rely heavily on email to communicate with colleagues, clients, vendors, etc. Some emails are far too long, stringing paragraph after paragraph together, while others are too brusque, while some are ...

Billions of emails are sent each day around the world, and employees of most organizations spend a good portion of their days processing email. The ability to write clear, concise, and effective ...

It’s no secret that email marketing when executed correctly can be both an extremely powerful and cost efficient medium to add to your marketing. Companies everywhere are finding that by incorporating ...

Writing a great internal email for employees requires a clear purpose and a concise message. Whether you’re announcing new hires or sharing company news, it’s crucial to keep the content relevant and ...

Somewhere between birth and college, students hopefully have learned how to compose concise, grammatically correct and contextually appropriate emails. Often they haven’t. So, to head off 3 a.m.

6 ideas for sending efficient e-mail communications to your team. I recently read a post on the AMA Style Insider blog called “Say It Small.” In it, the author argues the case for making one’s ...