When restaurant customers order from a self-service kiosk while a line forms behind them, they feel rushed, prompting them to buy less and stick to familiar items instead of browsing for something new ...

Creating great guest experiences is key for quick service and fast-casual restaurants. But quality food, friendly staff, and a pleasant atmosphere aren't the only things that QSR leaders should focus ...

The U.S. Postal Service is modernizing post office lobbies nationwide with technology to speed service and reduce wait times, ...

Ordering a burger used to just involve a quick chat with the cashier. Now, you’re probably just tapping a screen. In the last five years, self-service kiosks have quietly taken over fast-casual spots, ...

Out with grimy microwaves and sticky coffee machines with worn-out buttons, in with stylus pens, QR codes, no-touch water coolers and mobile apps that pick what brew the machine will make for you.

North American consumers continue to embrace self-service technology, as transactions at self-service kiosks will surpass $775 billion in 2009. This will grow to over $1.6 trillion by 2013, according ...

HONOLULU (KITV4) -- The bright yellow touchscreen motor vehicle self-service registration kiosks will be increasing their convenience fee by $1. Beginning Mar. 1, the current convenience fee will ...

ALBANY, Ga. (WALB) - The Georgia Department of Human Services (DHS) and Georgia Public Library Service are partnering to provide free self-service benefits kiosks at Georgia public libraries.