I’ve been part of the automation world since the early 2000s, and there’s been a fascinating evolution from clunky old screen-scraping tools to the current wave of “intelligent process automation” ...

The healthcare sector is prioritizing healthcare automation in operations, before legacy workflows fail patients when it ...

Two terms that come up frequently in conversations about business automation today are “agents” and “robotic process automation” (RPA). They’re often mentioned together because both aim to streamline ...

RPA Contact Center: What Grindy Tasks Can it Get Rid Of? Your email has been sent Discover how robotic process automation (RPA) can transform your contact center by automating repetitive tasks that ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Generative AI has significantly influenced various industries. Its integration with robotic ...