Since 2011, more than 500,000 of the 1.2 million people who received prepaid cards from JPay were forced to pay fees to retrieve their money, the Consumer Financial Protection Bureau said. By Emily ...
Pat Taylor holding a picture of her son, Eddie, who is serving 20-year prison sentence at Bland Correctional Center in Virginia. (Eleanor Bell/Center for Public Integrity) JOHNSON CITY, Tenn. — Pat ...
A view of JPay’s call center where customer service agents answer questions of inmates’ families. Eleanor Bell/Center for Public Integrity JPay Inc., the biggest provider of money transfers to ...
The Florida Department of Corrections defends its decision to turn to a company called JPay to digitize inmate mail by arguing the delivery system is crucial to preventing the flow of dangerous ...
Over the past decade, dozens of states and the Federal Bureau of Prisons have contracted with private companies to provide their incarcerated populations with electronic tablets. These secure devices ...
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