Freshworks Inc. (NASDAQ: FRSH) has signed a definitive agreement to acquire FireHydrant, a provider of AI-powered Incident Management software. The combination will bring together Freshservice’s IT ...
Freshworks acquires FireHydrant to enhance AI-native ServiceOps, unifying IT operations and improving incident management ...
Artificial intelligence operations startup BigPanda Inc. said today it’s adding a new Generative AI for Automated Incident Analysis capability to its AI operations platform, helping users estimate the ...
What is IT management software? IT management software is software that helps companies manage all aspects of an IT infrastructure. This broad category includes all the software that controls and ...
A cyber incident can occur at any moment, causing disruptions and tarnishing reputations. Well-adapted crisis management ...
BigPanda formally launched a new data science platform to automate IT Incident Management. BigPanda’s platform analyzes the flood of alerts that IT teams face every day and clusters them into ...
BURLINGTON, Mass.--(BUSINESS WIRE)--Everbridge, Inc. (NASDAQ: EVBG), the global leader in critical event management (CEM), today announced the launch of its new Digital Operations Platform, helping ...
A few CIOs with call center-based Incident Management systems can’t see the bottom of incident queues due to the thousands of pending laptop connectivity, remote access login, and VPN support requests ...
Nevermind the Justice League, make way for the Pitkin County Incident Management Team (PCIMT). PCIMT, under the direction of the Pitkin County sheriff, was established to organize and support the ...
Nasdaq-listed SaaS major Freshworks has signed a definitive agreement to acquire AI-led incident management platform ...
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