SAN FRANCISCO--(BUSINESS WIRE)-- Genesys®, a global cloud leader in AI-powered experience orchestration, today announced an expanded collaboration with Salesforce (NYSE: CRM), the #1 AI CRM, to ...

Genesys, a global cloud provider in experience orchestration, is offering GCXNow, a new way for small- to mid-sized organizations to quickly explore and purchase a full-featured Contact Center as a ...

Contact centre platform provider Genesys has released customer highlights for its 2023 fiscal year, reporting impressive numbers for its Genesys Cloud CX family of products, including nearly 30% ...

Genesys AI fuels the future of experiences for organizations across sectors SAN FRANCISCO, Aug. 30, 2023 /PRNewswire/ -- Genesys®, a global cloud leader in AI-powered experience orchestration, today ...

CAMPBELL, Calif. & SAN FRANCISCO--(BUSINESS WIRE)--8x8, Inc. (NYSE: EGHT), a leading unified cloud communications platform, and Genesys®, a global cloud leader in customer experience orchestration, ...

A new personalized, AI-powered digital experience enables CX professionals to drive meaningful impact and help shape the future of customer experience NASHVILLE, Tenn., September 09, 2025--(BUSINESS ...

DENVER--(BUSINESS WIRE)--Genesys ®, a global cloud leader in AI-powered experience orchestration, announced Virgin Atlantic as the Customer Experience (CX) Innovator winner for its enterprise category ...

New Genesys Cloud Work Automation and Genesys Cloud Associate capabilities empower every employee and AI agent with the tools to act in sync, automate workflows and deliver results NASHVILLE, Tenn., ...

Spark has retired a mix of legacy platforms and migrated to the Genesys Cloud CX contact centre platform to support a flexible service model. The investment would enable New Zealand’s largest telco to ...

COMPANY NEWS: 8x8, a leading unified cloud communications platform, and Genesys, a global cloud leader in customer experience orchestration, today announced a product integration of 8x8 Work with ...