Centralized CX operations. Freshdesk Command Center unifies multi-channel customer interactions in one workspace. Industry-specific AI automation. Vertical AI Agents automate repetitive tasks for ...

Freshdesk was founded in 2010 by Zoho alumni Shan Krishnasamy and Girish Mathrubootham, after Mathrubootham ordered a new TV only to have it delivered broken. Resolving the issue proved difficult, but ...

During the height of the pandemic, getting critical medical supples to the right place at the right time was more important than ever. That was a challenge that had to be met by the likes of global ...

What I really like about Freshdesk is you can do some pretty bizarre things. So says Scott Walken, Senior Director of Customer Support at GE Digital, the subsidiary of General Electric that provides ...

SAN BRUNO, California, Sept. 19, 2018 /PRNewswire/ -- Freshworks, the leading provider of cloud-based customer engagement software, announced today the launch of a unified marketplace platform that ...