While studying traditional news journalism in college, Jake realized he was smitten by all things automotive and wound up with an internship at Car and Driver. That led to a career writing news, ...

Ford Motor Co. began testing mobile service vans at a handful of U.S. dealerships last May. After hearing from customers who appreciated the chance to get their oil changed or new brake pads installed ...

TOPEKA, Kan. (WIBW) - A Topeka dealership is jumping on the contact-less bandwagon when it comes to taking care of your car. Laird Noller Ford rolled out their new mobile service van on Thursday. The ...

Adding to the mobile maintenance fleet was necessary for Ford Pro to build better customer service experiences. Not only were Ford Pro’s customers asking for a mobile maintenance solution, but it also ...

DETROIT — Ford Motor Co. is giving dealers more money and support to expand remote service offerings such as mobile vans, pickup and delivery, the automaker said Thursday. Rising customer demand for ...

Chad Wilson, general manager of Ford dealerships in Midland and Saginaw, says the struggle to retain repair technicians is among the biggest challenges facing car dealers, especially when automakers ...

Ford Pro leans into simplifying fleet operations, helping fleets determine which routes are suitable for electrification with its EV-Switch Assist tool, incentivizing charging infrastructure with a ...

New 24-bay facility provides extended hours, mobile service, and all-makes capability for Class 1–7 commercial vehicles, helping fleets maximize uptime We built this facility with one goal in ...

A growing number of automakers and their dealers are taking a page from DoorDash: When your car needs repairs or maintenance, the technician comes to you, like a driver dropping off dinner at your ...

Great news for Ford customers looking for more convenient way to get their car serviced. Ford is expanding its complimentary Pickup & Delivery and Mobile Service appointments nationwide, from ...