Fast-food drive-thrus may not be getting much faster, but they’re getting smarter, and friendlier staff might still matter more than artificial intelligence, a new report found. The 25th Annual ...
Let’s start with a debate on consumer behavior: Are fewer restaurant goers visiting the drive-thru? From January 2024 through June 2025, there have been consistent gains in dine-in, delivery, and ...
The 2025 QSR Drive-Thru Report showed yet another lane in the race to value that’s dominated the sector. It’s become clear consumers are defining “value” through multiple viewpoints. How are operators ...
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