KWKT - FOX 44 on MSN

Behind every emergency call: A look inside the high-stakes world of dispatchers

Waco, TX (FOX 44) – This week is National Telecommunications Week, which is a time to honor the vital role emergency ...
TBNewsWatch.com

Thunder Bay Police first in Canada to use AI for 911 operator training

THUNDER BAY — City police have implemented a new AI-based training module for 911 operators. The Thunder Bay Police Service ...
Des Moines Register

Hyper and GovWorx Partner to Help 9-1-1 Agencies Automate Non-Emergency Calls While Strengthening Quality and Readiness

Partnership gives ECCs access to purpose-built Voice AI automation, AI-enabled QA, training, and call guidance to modernize operations and optimize resources. 9-1-1 centers face increasing call ...
The Lethbridge Herald

Emergency Communications Officers being recognized during NPSTW

Guzman Lethbridge Herald This week marks National Public Safety Telecommunicators Week (NPSTW) and Lethbridge Fire and ...
Hoodline

After Years Of 911 Chaos, Portland Call Center Snags Elite Seal

Portland's 911 dispatch center is finally catching its breath. After years of anxiety-inducing hold times and public ...
WFAA8

North Texas agencies conducting emergency response training

DALLAS — Agencies across North Texas are participating in a three-day emergency response training exercise this week. The training exercise, which will take place from Oct. 27-29, is called MetroX and ...