A emergency call handler has opened up about the heartbreaking reality of their job – and it's made many people reflect on how and why the emergency service is used ...

Emergency call handlers say they "love helping" those in need as they celebrate topping police performance tables. Sussex Police has topped league tables for 999 call response times for the past four ...

The NHS ambulance service operating in the Berkshire and South Buckinghamshire has warned of a stark rise in 999 calls as ...

In the UK there are two emergency service numbers you can call in the case of a medical issue - 111 and 999. No matter how ...