Despite decades of digitisation of public services, governments have not been sharing the benefits of digitisation with the public. In 2020, the NHS ran a bus-stop poster campaign in England warning ...

Digital technologies define a modern economy by allowing companies, governments, and citizens to connect, transact, and gain access to goods and services. Within a country’s digital ecosystem, digital ...

Canada’s public sector is learning that speed and scale mean little if citizens don’t trust the systems behind them. Photo by Getty Images on Unsplash Plus Photo by Getty Images on Unsplash Plus In ...

Digital Public Services (DPS) are now an everyday element in citizens’ lives. From land records and health appointments to general diaries and transport services, digital platforms increasingly shape ...

The opportunity for rapid digital transformation in government is now. With advancements in cloud technologies, low-code/no-code applications, and AI-driven automation, public service agencies are ...

Economic benefits are far from the only advantages gained by governments that implement a digital public infrastructure, a major international body has reported. The Organisation for Economic ...

Digital payments are a critical on-ramp for people around the world to access increasingly digitized public and private services. In many countries, digital payment use has expanded rapidly over the ...

For nearly a century, over-the-air television has served as a cornerstone of public service, delivering essential news, cultural programming, and emergency information to millions. However, today's ...

The new Labour government’s mission-driven policy approach can help focus digital transformation efforts throughout the public sector, but tech-enabled service improvement could still be undermined by ...

Protean eGov Technologies Ltd (BSE: 544021) (NSE: INE004A01022), a pioneer and market leader in building Digital Public ...