U.S. Moving Protection announces a significant step toward improving consumer protection resources within the household ...
Customer service agents explain what not to do when complaining about a product or service if you want a good result. If you have a problem with a product or service and need assistance to get it ...
Dealing with picky customers can test employees’ patience. This employee used to work at a convenience store where she sometimes served food to customers. Even though she carefully prepares food, one ...
When you work in retail, you often have issues where the cash register doesn’t have the most up to date sale information, so someone has to override a price. When the worker in this story had a ...
Co-authored by Nigel Bairstow, Ph.D., and Mark Cario, The Marketing Revolution It's natural for customers to complain, which is an integral part of human nature. Our complaints can be either minor ...
Sure enough, a Trader Joe’s brand prebiotic soda popped onto shelves across the U.S. just last week. It currently comes in ...
Here’s something most small business owners have probably never considered: Customer complaints don’t have to be considered a problem. In fact, they can be a tremendous source of goodwill and business ...
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