(NNPA Newswire) – American Airlines continues to suffer a string of customer service problems, including severe charges of racial discrimination, sparking worldwide condemnation and a rethinking of ...

Earlier this year, American Airlines announced that it would be joining forces with AT&T to bring complimentary WiFi access ...

Traveling with other family members can be a hassle, but the Five Star Service at American Airlines can help you navigate ...

Evidence of American's new emphasis on customer offerings manifested in February, when the airline created a standalone customer-experience organization. Photo Credit: American Airlines With a slew of ...